SHIPPING & RETURNS
What are your delivery charges?
We offer FREE, delivery to most mainland UK postcodes, for most of our printed stationery products.
Promotional products, signs, A-Boards, & large Items, please check at the time of ordering?
Deliveries to the following postcodes may take between 3 and 5 working days, and will incur a charge:
Location Postcodes Cost
Isle of Wight PO31-41£7.50 + VAT
Scottish Highlands & Islands
AB31-38, AB41-45, AB51-56, FK19-21, HS, IV, KA27-28, KW, PA20-88, PH5-10, PH15-26, PH30-44, ZE
£4.00 + VAT
Northern IrelandBT £6.00 + VAT
Isle of ManIM £6.00 + VAT
We try to keep our costs concise and as clear as possible. We have not hidden these costs within our product pricing, because we don’t want you to be over charged. Deliveries across the UK Mainland start from £4, rising to £6 across to Northern Ireland and £7 to the Isle of Wight. Depending on location and type of delivery chosen from our options, we can schedule much more efficiently so overall delivery costs will be lower.
The delivery costs are shown on the product pages where relevant and updated upon options chosen. Unfortunately, we do not currently deliver to the Channel Islands or the Republic of Ireland. The above prices are our general starting prices.
It is worth noting that the overall charge will be reflective on, product, quantity, weight, location and turnaround time. We do our best to deliver items as swiftly as possible, so it may be worthwhile checking order details prior to confirming as we would not want to disappoint.
If you do opt for a fast delivery, in which case, additional costs will incur. This is a result of having your order delivered faster.
a. Delivery of the Work shall be accepted when tendered.
b. Unless otherwise agreed in writing completion and delivery times are a guide only and, whilst the Seller will make every effort to adhere to proposed timescales, time is not of the essence in any contract with the Buyer.
c. Unless otherwise agreed in writing, (in which case an extra charge may be made) delivery will be to kerbside at the Buyer's address and the Buyer will make arrangements for off-loading and for any additional transportation to its storage facility.
d. Subject to any agreement as per 4(c) above, delivery involving difficult access and/or unreasonable distance from vehicular access shall entitle the Seller to make an extra charge to reflect its extra costs.
e. Should expedited delivery be agreed the Seller shall be entitled to make an extra charge to cover any overtime or any other additional costs.
Risk And Storage
Buyer's property and all property supplied to the Seller by or on behalf of the Buyer shall while it is in the possession of the Seller or in transit to or from the Buyer be deemed to be at Buyer's risk unless other wise agreed in writing and the Buyer should insure accordingly. The Seller shall be entitled to make a reasonable charge for the storage of any Buyer's property left with the Seller before receipt of the order or after notification to the Buyer of completion of the work.
Claims and Liability
Claims Advice of damage, delay or loss of goods in transit or of non-delivery must be given in writing to the Seller and the carrier within three clear days of delivery or, in the case of non-delivery, within 3 days of notification of despatch of the goods and any claim in respect there of must be made in writing to the Seller and the carrier within seven clear days of delivery or, in the case of non-delivery, within 7 days of notification of despatch. All other claims must be made in writing to the Seller within 14 days of delivery. The Seller shall not be liable in respect of any claim unless the afore mentioned requirements have been complied with except in any particular case where the Buyer proves that it was not possible to comply with the requirements and the claim was made as soon as reasonably possible. If the Work is defective so that the Buyer may in law reject it, said rejection must take place within 7 days of delivery of the goods, failing which the Buyer will be deemed to have accepted the Work. In the event of all or any claims or rejections the Seller reserves the right to inspect the Work within seven days of the claim or rejection being notified.
In so far as is permitted by law where Work is defective for any reason, including negligence, the Seller's liability (if any) shall be limited to rectifying such defect, or crediting its value against any invoice raised in respect of the Work i.e. Where the Seller performs its obligations to rectify defective Work under this condition the Seller shall not be liable for indirect loss, consequential loss or third party claims occasioned by defective Work and the Buyer shall not be entitled to any further claim in respect of the Work nor shall the Buyer be entitled to repudiate the contract, refuse to pay for the work or cancel further deliveries. Defective Work must be returned to the Seller before replacement or credits can be issued. If the subject Work is not available to the Seller the Seller will hold that the Buyer has accepted the Work and no credits or replacement Work will be provided. The Seller shall not be liable for indirect loss, consequential loss or third party claims occasioned by delay in completing the work or for any loss to the Buyer arising from delay in transit, whether as a result of the Seller's negligence or otherwise. Where the Seller offers to replace defective Work the Buyer must accept such an offer unless he can show clear cause for refusing so to do. If the Buyer opts to have the work re-done by any third party without referance to the Seller the Buyer automatically revokes his right to any remedy from the Seller, including but not exclusively the right to a credit in respect of Work done by the Seller. Where the Work will be forwarded by or on behalf of the Buyer to a third party for further processing the Buyer will be deemed to have inspected and approved the Work prior to forwarding and the Seller accepts no liability for claims arising subsequent to the third party's processing.j. The Seller reserves the right to reject any work forwarded to him after initial processing by a third party as soon as is reasonably practicable without processing the work any further. Should the Buyer require the Seller not with standing to continue, then the Seller is only obliged to do so after confirmation from the Buyer in writing. Nothing in these conditions shall exclude the Seller's liability for death or personal injury as a result of its negligence.